Refund policy

Return & Exchange Policy

At Devoshen, every piece is created with intention and quality in mind. If something isn’t right, we’re here to help.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

  • Items must be unused, unworn, and unwashed

  • Items must be in original condition

  • Tags must be attached

  • Proof of purchase is required

Returns that do not meet these conditions will not be accepted.

Exchanges

We offer exchanges for size only, subject to availability.

If your size is unavailable, you may choose:

  • A refund to the original payment method, or

  • Store credit

Final Sale Items

All sale items, limited releases, and promotional items are final sale and cannot be returned or exchanged.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with:

  • Your order number

  • A clear photo of the issue

We will make it right.

Return Shipping

  • Customers are responsible for return shipping costs

  • Shipping fees are non-refundable

  • We recommend using a trackable shipping service

Refunds

Once your return is received and inspected:

  • You will be notified of approval or rejection

  • Approved refunds will be processed to your original payment method

  • Please allow 5–10 business days for the refund to appear

How to Start a Return

To initiate a return or exchange, contact us at:
📧 Support@Devoshen.store

Include:

  • Order number

  • Reason for return

  • Item(s) you wish to return or exchange

Policy Updates

Devoshen reserves the right to update or modify this policy at any time. Changes will take effect immediately upon posting.