Shipping policy

Shipping Policy

At Devoshen, each order is handled with care and intention. Please review the details below before placing your order.

Order Processing

Orders are processed within 1–3 business days.

Orders are not processed or shipped on weekends or holidays.

During product launches, limited drops, or periods of high demand, processing times may be extended.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and order details.

Estimated delivery times (after processing):

  • Local Delivery: 1–5 business days
  • Domestic (U.S.): 2–8 business days

Delivery times are estimates and are not guaranteed.

Local Delivery

Customers located within our eligible local delivery area may select Local Delivery at checkout when available.

Local deliveries are typically completed within 1–5 business days after processing. We may contact you to coordinate delivery when necessary.

Shipping Carrier

Domestic orders are shipped through USPS Ground Advantage. Shipping rates and estimated transit times are automatically calculated at checkout.

Free Shipping

Orders of $100 or more qualify for free standard shipping within the United States.

Order Tracking

Once your order ships, you will receive a confirmation email containing tracking information. Please allow up to 24 hours for tracking updates to appear.

Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping information at checkout.

Devoshen is not responsible for delays, losses, or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.

If an order is returned due to an incorrect address, additional shipping charges may apply before reshipment.

Lost or Stolen Packages

Devoshen is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier.

If your package is marked as delivered but cannot be located, we recommend:

  • Checking with neighbors or household members
  • Contacting the carrier directly
  • Verifying the shipping address provided at checkout

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include:

  • Your order number
  • Clear photos of the damage

Email: support@devoshen.store

Shipping Policy Updates

Devoshen reserves the right to update this Shipping Policy at any time. Changes become effective immediately upon posting to the website.